Jan 13, 2026
๐ฒ Making Calls
| Feature | Dial Code | Description |
|---|---|---|
| Redial Last Number | *66 |
Redials the last outbound call |
| Call Return | *69 |
Calls back the last incoming caller |
| Intercom | *7 + Extension |
Places an intercom call to another extension |
๐ Transferring & Call Control
| Feature | Dial Code | Description |
| Transfer Call | *77 |
Transfer the active call |
| Transfer to Voicemail | 8 + Extension |
Transfer a call directly to a userโs voicemail |
| Call Park | *85 |
Park the current call |
| Retrieve Parked Call | *86 + Slot |
Retrieve a parked call |
| Call Pickup | *87 |
Answer a ringing phone in your group |
๐ฌ Voicemail
| Feature | Dial Code | Description |
| Enable Voicemail-to-Email | *95 |
Sends voicemail messages to email |
| Disable Voicemail-to-Email | *96 |
Stops voicemail email delivery |
| Go to Voicemail | *97 |
Access your voicemail |
| Record New Greeting | *98 |
Record a new voicemail greeting |
| Clear Message Indicator | *99 |
Clears stuck voicemail light |
๐งฉ Miscellaneous Features
| Feature | Dial Code | Description |
| Conference Call | *53 |
Start a conference call |
| Show Account Balance | *61 |
Hear current account balance |
| Wakeup Call | *62 |
Schedule a wakeup call |
| Call Trace (CDR) | *63 |
Trace last call details |
| Clean Up Extensions | *84 |
Resync extension state |
| Add to White List | *91 |
Allow caller permanently |
| Add to Black List | *92 |
Block a caller |
| Add to Do-Not-Call List | *50 |
Prevent future calls |
| Room Cleaned | *57 |
Mark room as cleaned (hospitality) |
| Set ANI | *59 |
Set outbound caller ID |
| Echo Test | *56 |
Test audio quality |
๐๏ธ Recording
| Feature | Dial Code | Description |
| Listen to Recordings | *58 |
Playback automatic call recordings |
| Recording ON | *93 |
Start recording current call |
| Recording OFF | *94 |
Stop recording current call |
๐ฑ Cell Phone Integration
| Feature | Dial Code | Description |
| Call Cell Phone | *00 |
Call the extensionโs mobile phone |
| Retrieve Call from Cell | *51 |
Pull call back from cellphone |
| Cell Phone Menu | *54 |
Access mobile settings |
| Move Call to Cell | *52 |
Transfer active call to cellphone |
๐ Anonymous Call Control
| Feature | Dial Code | Description |
| Block Caller ID (Enable) | *67 |
Hide caller ID on outbound calls |
| Block Caller ID (Disable) | *68 |
Show caller ID again |
| Block Anonymous Calls (On) | *88 |
Reject anonymous callers |
| Block Anonymous Calls (Off) | *89 |
Allow anonymous callers |
๐ง Call Center (If Enabled)
| Feature | Dial Code | Description |
| Agent Login | *64 |
Log in as call center agent |
| Agent Logout | *65 |
Log out of call center |
| Call Barge-In | *81 |
Join an active agent call |
| Teach Mode | *82 |
Coach agent silently |
| Listen In | *83 |
Listen to agent call |
| Queue Outbound Calling | *55 |
Place outbound queue calls |
| Set Last Call Category | *49 |
Categorize last call |
๐ Call Forwarding, DND & Hot Desking
| Feature | Dial Code | Description |
| Hot Desking | *70 |
Log into a shared phone |
| Forward All Calls (On) | *71 |
Forward all calls |
| Forward All Calls (Off) | *72 |
Disable forward all |
| Forward on Busy (On) | *73 |
Forward when busy |
| Forward on Busy (Off) | *74 |
Disable busy forwarding |
| Forward on No Answer (On) | *75 |
Forward unanswered calls |
| Forward on No Answer (Off) | *76 |
Disable no-answer forwarding |
| Night Mode (Group) | *80 |
Enable night mode for group |
| Do Not Disturb (On) | *78 |
Send calls to voicemail |
| Do Not Disturb (Off) | *79 |
Resume normal ringing |
