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Home > Default > VoIP > Quick Dial Code Sheet
Quick Dial Code Sheet
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๐Ÿ“ฒ Making Calls

Feature Dial Code Description
Redial Last Number *66 Redials the last outbound call
Call Return *69 Calls back the last incoming caller
Intercom *7 + Extension Places an intercom call to another extension

๐Ÿ”€ Transferring & Call Control

Feature Dial Code Description
Transfer Call *77 Transfer the active call
Transfer to Voicemail 8 + Extension Transfer a call directly to a userโ€™s voicemail
Call Park *85 Park the current call
Retrieve Parked Call *86 + Slot Retrieve a parked call
Call Pickup *87 Answer a ringing phone in your group

๐Ÿ“ฌ Voicemail

Feature Dial Code Description
Enable Voicemail-to-Email *95 Sends voicemail messages to email
Disable Voicemail-to-Email *96 Stops voicemail email delivery
Go to Voicemail *97 Access your voicemail
Record New Greeting *98 Record a new voicemail greeting
Clear Message Indicator *99 Clears stuck voicemail light

๐Ÿงฉ Miscellaneous Features

Feature Dial Code Description
Conference Call *53 Start a conference call
Show Account Balance *61 Hear current account balance
Wakeup Call *62 Schedule a wakeup call
Call Trace (CDR) *63 Trace last call details
Clean Up Extensions *84 Resync extension state
Add to White List *91 Allow caller permanently
Add to Black List *92 Block a caller
Add to Do-Not-Call List *50 Prevent future calls
Room Cleaned *57 Mark room as cleaned (hospitality)
Set ANI *59 Set outbound caller ID
Echo Test *56 Test audio quality

๐ŸŽ™๏ธ Recording

Feature Dial Code Description
Listen to Recordings *58 Playback automatic call recordings
Recording ON *93 Start recording current call
Recording OFF *94 Stop recording current call

๐Ÿ“ฑ Cell Phone Integration

Feature Dial Code Description
Call Cell Phone *00 Call the extensionโ€™s mobile phone
Retrieve Call from Cell *51 Pull call back from cellphone
Cell Phone Menu *54 Access mobile settings
Move Call to Cell *52 Transfer active call to cellphone

๐Ÿ™ˆ Anonymous Call Control

Feature Dial Code Description
Block Caller ID (Enable) *67 Hide caller ID on outbound calls
Block Caller ID (Disable) *68 Show caller ID again
Block Anonymous Calls (On) *88 Reject anonymous callers
Block Anonymous Calls (Off) *89 Allow anonymous callers

๐ŸŽง Call Center (If Enabled)

Feature Dial Code Description
Agent Login *64 Log in as call center agent
Agent Logout *65 Log out of call center
Call Barge-In *81 Join an active agent call
Teach Mode *82 Coach agent silently
Listen In *83 Listen to agent call
Queue Outbound Calling *55 Place outbound queue calls
Set Last Call Category *49 Categorize last call

๐Ÿ” Call Forwarding, DND & Hot Desking

Feature Dial Code Description
Hot Desking *70 Log into a shared phone
Forward All Calls (On) *71 Forward all calls
Forward All Calls (Off) *72 Disable forward all
Forward on Busy (On) *73 Forward when busy
Forward on Busy (Off) *74 Disable busy forwarding
Forward on No Answer (On) *75 Forward unanswered calls
Forward on No Answer (Off) *76 Disable no-answer forwarding
Night Mode (Group) *80 Enable night mode for group
Do Not Disturb (On) *78 Send calls to voicemail
Do Not Disturb (Off) *79 Resume normal ringing
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